Our Privacy Policy
James Funeral Service is committed to your privacy and the protection of your personal data.
Who we are
We are James Funeral Service, a small family run firm of funeral directors, looking after the bereaved in Harrow and the surrounding areas of London, Harrow, Brent and beyond. We are located in Harrow, Middlesex and our website address is: www.jamesfuneralservice.co.uk.
What personal data we collect and why we collect it?
We obtain information about you with your consent when you use our website, for example if you contact us about a funeral, or fill in our booking form to enquire about our services. We securely store all information using SSL security.
We may collect the following information:
Name and address.
Contact information including email address and telephone number.
Other information relevant to the service that you require.
Contact Forms
The contact forms on this website are hosted in SSL secure space and the forms are sent as encrypted emails so any information you send us with this method is as secure as we can make it but please remember plain emails are not as safe and you should refrain from sending sensitive information but rest assured once we receive this we will hold your information in a secure server.
Analytics
To understand how people use our site, and to discover areas on our site with issues, we use Google Analytics. Most websites use some sort of analytics program like this. The data it collects helps us see things like how many people visit our site, which country they are from, how many pages they visited, how fast our site loaded, and so on. All data collected is completely anonymous, it does not identify you as an individual in any way.
Who we share your data with
We do not share your data with any 3rd party companies and will only use your data for the purpose we collected it, i.e. to offer a fully inclusive funeral service, liaising with all the necessary third parties on your behalf, taking into account your wishes and requirements when planning the perfect send off for your loved one.
Cookies
Cookies are small pieces of information which we transfer to your hard drive through your web browser when you visit our website or open certain emails. It enables our own system to recognise you when you visit our website again and improve our services to you. The information can be used to enhance the content of our website and make your use of it easier. Cookies are not harmful to you or your computer/device.
By continuing to browse our site, you consent to our placing cookies on your computer (unless you have chosen to disable them via your browser (see below). However, if you do not allow cookies on your computer you will not be able to fully access and make reservations on our website. Our customer’s privacy is extremely important to us and the cookies we use will in no way allow us access to your computer.
Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website’s so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third party site.
What rights you have over your data
You have the right to request access to the personal data we hold about you. The correction of your personal data when incorrect or incomplete. You can contact us to request to exercise these rights at any time. To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this privacy notice. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we store your data
Storage of data is password protected and securely kept in top tier third party platform. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Contact
If you have any questions about my Privacy Policy, please do not hesitate to contact me: mail@jamesfuneralservice.co.uk.
