At the time of need, The First Steps.
Dying at home or in a Nursing Home
When someone dies at home or in a Nursing Home and the death was expected, a Doctor should be called to confirm the death. This may be the deceased’s own GP, or if out of hours a Locum or Out of Hours Doctor. Once a doctor has attended to confirm the death, you should telephone our office (020 8907 6655) to make us aware and to discuss what is to happen next. We would then make arrangements with you and/or the staff at the Nursing/Care home to attend to bring the deceased into our care at a mutually convenient time. We are available 24 hours a day.
You would then need to make contact with the GP’s surgery, to arrange to collect the Medical Certificate of the Cause of Death, which you will need to take to the Registrar when you Register the Death
Dying in Hospital
The Hospital Bereavement or Patent Affairs office will offer you guidance as to what to do following a death in Hospital. The ward staff may give you a useful booklet which will contain their contact details and point you in their direction. For a death out of working hours, you may have to wait until the Bereavement or Patient Affairs office opens. They will arrange for you to collect the Medical Certificate of the Cause of Death, and point you in the right direction of the appropriate Registrar.
The death will need to be registered within 5 days, but you may contact us at any time so that we may offer our advice, and arrange a time to meet with you to discuss the next steps and funeral arrangements with you.
A Helpful Guide
Please feel free to download our leaflet “A Guide to the First Steps you will need to take following a Bereavement”. It briefly outlines the first steps you will need to take. It includes information on contacting registrars, the information you will need to for them, outlines our services and helps you think through exactly what you need to do next.
An Unexpected Death
In the event of a sudden or unexpected death, or if there are questions over the cause of death, then a death will usually be referred to the Coroner’s office. A coroner’s officer will be in touch with you to keep you updated as things progress.
We would recommend contacting us at an early stage so that we can offer support and guidance, liaise with the Coroner’s officer, and make some preliminary arrangements while a post-mortem and other investigations are carried out.
If you would like support following a sudden death, we would recommend contacting Harrow Bereavement Care, more information can be found here.
More information on the work of the Coroner may be found by clicking here.