There are different things you’ll need to do, depending on where the person has died.
At Home or at a Nursing Home
When someone dies at home or in a Nursing Home, a doctor will need to confirm the death. This may be the person’s GP, or an out-of-hours doctor. Once the doctor has confirmed the death, you can call us on 020 8907 6655 to arrange for us to collect the person who has died and bring them into our care. We’re available 24/7.
You can then make contact with the GP’s surgery to arrange to collect the Medical Certificate of the Cause of Death, which you will need to Register the Death.
The Bereavement or Patient Affairs team at the hospital will be able to offer their guidance and support. If someone dies outside of normal working hours, you may have to wait until the next working day to contact them. They will arrange for you to collect the Medical Certificate of the Cause of Death, and point you in the direction of the appropriate Registrar.
The death will need to be registered within 5 days, but you may contact us at any time so that we can discuss the funeral arrangements with you.
A Helpful Guide
You can download our helpful leaflet, which outlines the steps you will take after someone dies. It includes information on registering the death, providing the correct paperwork and things to think about when arranging the funeral.
An Unexpected Death
In the event of a sudden or unexpected death, or if there are questions over the cause of death, the death will be reported to a coroner, who may call for a post-mortem or an inquest. A coroner’s officer will be in touch with you to keep you updated.
We would recommend contacting us as soon as possible so that we can offer our support and guidance, liaise with the Coroner’s officer, and make some preliminary arrangements whilst investigations are carried out.
If you would like additional support following a sudden death, we recommend contacting Harrow Bereavement Care.
More information about the work of the Coroner can be found here.